As a new customer, we will design a custom-fit educational program to address each of your special needs.
		This program covers set up, creation of estimates, modification of estimates, and scheduled operations/reporting.
		Extra education is included for add-on products such as digitizers, job history, and connectivity to outside data sources.
		User-friendly documentation is on-line for convenient access.
		Education can be provided on-site, in a classroom, or over the web.

Support the Old Fashioned Way - Even though we use a very advanced call tracking and automated support system to track customer issues, we believe that the friendly voice of a support person is the best support of all.

		When you call for support on eCaliper, you normally reach a real person, not a machine. Your questions are answered quickly and accurately.
		If you have follow-up questions on the same issue, you speak with the same person you dealt with initially - without the need to go through the entire description of your issue with a "new" person on the phone.

Deal Directly with the Source - Whether it is training or support, with the eCaliper product, you deal directly with the people who wrote and installed your software.

		We developed the software, we train you how to use the software and we support the software.
		We are a company with a vested interest in the long-term software health of our clients, and we still believe that there is no replacement for direct customer service.